Privacy Policy

1. Who We Are

IBIL Global (“IBIL”, “we”, “us”, or “our”) is an enterprise software consulting firm with operations in the United States, India, and Australia. Our registered business operates under IBIL Solutions. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website at ibilglobal.com and through our business interactions.

2. Information We Collect

We collect information in two ways:

• Information you provide directly — When you submit a contact form, request a consultation, or communicate with us by email, we collect your name, work email address, company name, company size, and any details you include in your message.
• Information collected automatically — When you visit our website, we may collect standard technical data including your IP address, browser type, pages visited, and referring URL. This is collected through standard web server logs and analytics tools.

We do not collect sensitive personal information such as government identification numbers, financial account details, or health information through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and consultation requests
• Communicate with you about our services and your engagement with us
• Understand how visitors use our website so we can improve it
• Meet legal or regulatory obligations where applicable

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Where applicable under data protection law (including the GDPR for individuals in the European Economic Area), we process your personal information on the following legal bases:

• Legitimate interests — responding to your enquiry and conducting our business
• Contractual necessity — where processing is required to deliver services you have engaged us for
• Legal obligation — where we are required to process information to comply with applicable law
• Consent — where you have explicitly provided it

5. How We Share Your Information

We may share your information with:

• Service providers — trusted third-party vendors who assist us in operating our website and delivering services (such as email delivery providers), under contractual obligations to protect your data
• Professional advisors — lawyers, accountants, or auditors where required
• Regulatory authorities — where disclosure is required by law or court order

Any third parties we engage are required to handle your information in accordance with applicable data protection laws.

6. Data Retention

We retain personal information for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Enquiry and contact form data is typically retained for up to three years unless an ongoing business relationship requires longer retention.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our website is served over HTTPS and contact form submissions are transmitted securely. While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and collect anonymous usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the site.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that inaccurate information be corrected
• Deletion — request that we delete your personal information, subject to legal obligations
• Objection — object to certain types of processing, including direct marketing
• Portability — request that we transfer your information to another provider where technically feasible

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. International Transfers

IBIL operates across the United States, India, and Australia. Personal information may be transferred to and processed in any of these countries. Where transfers are made from the EEA or UK, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. Continued use of our website following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: [email protected]
• US: +1 (763) 614-4346
• India: +91 99958 05172
• Australia: +61 449 796 105